Leadership Coaching

Leadership is easier to see from the outside.

Leadership can be rewarding, but it can also be lonely. The higher you go, the more complex the relationships become and the less often you get an honest perspective on how you're doing.

I work with senior leaders - at the individual and team level - who want space to step back, think things through and look at their leadership from a different perspective.

That might be a new role, a challenging relationship, a difficult conversation, a change in direction or simply a sense that something isn't working as well as it could.

What we might explore

  • How you are showing up and how you are experienced by others

  • Communication and relationships

  • Influence and stakeholder relationships

  • Difficult conversations

  • Confidence and executive presence

  • Leading through change

  • Stepping into greater responsibility

  • Working effectively across different personalities, cultures and perspectives

How I work

  1. Face-to-Face and Online Sessions
    Flexible coaching designed to fit around your working day, whether in person or online.

  2. Personalised 360-Degree Feedback
    Gain insight into how you are experienced by others through the Primary Colours 360 feedback process, bringing together perspectives from colleagues, peers, supervisors and other stakeholders.

  3. Personality Profiling
    Using Hogan or Lumina Spark assessments, explore your values, preferences and behavioural patterns — including how you tend to operate at your best and how this can change under pressure.

  4. Regular Coaching
    Monthly coaching sessions provide space to reflect, explore challenges and work towards the goals that matter to you, with practical support between sessions.

Hospitality Executive Coaching

Leadership experience shaped by the reality of hospitality.

Hospitality is a people business. It's also fast-moving, commercially demanding and often complex — with owners, operators, corporate teams, colleagues and guests all bringing different expectations.

I've spent 10 years working within one of the world's largest hotel groups, partnering with Executive Committee members, hotel owners and General Managers across Europe and South East Asia.

That experience gave me a close-up understanding of the leadership challenges that come with the industry — from navigating competing priorities and stakeholder expectations to communicating across cultures and bringing people with you.

Who may benefit from this

Hotel General Managers, senior hospitality leaders, corporate teams and emerging leaders preparing for greater responsibility.

What we might work on

Leadership transitions, communication, executive presence, stakeholder relationships, difficult conversations, influencing, team effectiveness and preparing for important presentations or meetings.

I bring both sector experience and a coaching perspective — so the work is grounded in the reality of hospitality rather than a generic leadership model.

“I was lucky enough to be coached by Emily whilst going through some major personal and professional changes in my life. Not only is Emily kind, professional and incisive, but she really helped me to organize my thoughts and focus on the key areas that needed development.”

Peter Anderson, Managing Director in Luxury Hospitality

"I had the pleasure of working with Emily over a 7-month period during a particularly challenging time. What began as a focused coaching engagement evolved significantly as my circumstances changed and Emily adapted with insight, empathy, and unwavering support. She helped me broaden my perspective on career possibilities, encouraging me to think beyond what was immediately available and instead focus on what I actually wanted. Emily struck a perfect balance between challenging my thought processes and being a supportive sounding board. Her ability to ask the right questions and guide me through uncertainty was invaluable. If you're looking for a coach who is both strategic and deeply human in her approach, I can’t recommend Emily highly enough."

Shelley Goff, Group Client Officer & Company Director at Cytec

"Emily worked with a member of my team and has helped the individual on a personal and professional basis to achieve their goals. Professional, empathetic and extensive experience, I would recommend Emily, particularly for those looking to build their impact and communication skills in an authentic way. Will use again."

Ian Vickery, UK HR Director, Coveris Group

Insight & Assessment Tools

Incorporating a diagnostic tool into the coaching process can offer leaders a richer, more evidence-based view of their strengths, risk areas, and motivational drivers. Research suggests that multi-source feedback and personality assessments can improve self-awareness and accelerate development by surfacing patterns that may not be visible through reflection alone. I use the Primary Colours® 360 Feedback Report, Lumina Spark and Hogan Assessments - each grounded in robust psychological theory and validated research to offer data that complements your own insight and experience.

Hogan Assessments

Hogan is a trusted name in the field of personality/leadership assessment, used by leading companies worldwide.

The assessments can help leaders and teams to understand what may be driving them and which behaviours may be helping them and hindering them as they look to progress in their career.

Primary Colours® 360

Edgecumbe’s Primary Colours® 360 Feedback Report is a research-based tool designed to provide leaders with structured, multi-rater feedback from colleagues, direct reports, and senior stakeholders. Evidence shows that feedback from multiple sources increases self-awareness and can highlight gaps between intent and impact—insights that are often missed through self-reflection alone. When integrated into a coaching programme, this data can inform more targeted, practical development plans. At an organisational level, aggregated findings can also support broader leadership development and succession planning strategies.

Lumina Spark

Lumina Spark gives teams a shared language for understanding different personalities, preferences and ways of working. It helps people see where their strengths lie, where they may have blind spots, and how they can adapt their communication to work more effectively with others.

Used as part of a facilitated team session, it can open up conversations that teams don't always have naturally — about communication, differences, pressure, decision-making and how people work together.

The result? Greater self-awareness, stronger connections and a more effective way of working together.